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Get help from B2Brouter

If you have questions about B2Brouter or how it works, there are several ways to get help:

This is documentation which shows you how to use all the B2Brouter functionalities step by step and in detail. Use the table of contents to navigate between the different contents, depending on what you need to know.

All B2Brouter users have the option of support within your account. Through this option, you can contact our customer service department to solve any issue related to B2Brouter or billing.

Here you can see how to open an incident in B2Brouter support.

If you don’t have a B2Brouter account but would like to ask us a question, you can contact us here.

You can also contact us through our social media profiles:

  • YouTube: we publish tutorial videos where we explain how to use B2Brouter and perform specific actions with the platform. You can subscribe here
  • Twitter: allows you to keep up to date with incidents, news, events, new functionalities and other aspects related to electronic invoicing, You can find us here.
  • LinkedIn: allows you to meet our team, receive information on electronic invoicing, keep up to date with news and even access the electronic invoicing group we manage, where you can participate, ask questions and receive a variety of information on the sector. You can find us here.

We answer all our users’ queries.