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Manage invoice statuses in B2Brouter

To manage the status of an invoice, you must have previously created and sent it. Once the invoice has been sent, you have two ways to manage the status:

You can control the status of the invoices you have sent from B2Brouter in two different ways:

If the network through which you send the invoice allows it and your customer sends you the notification, B2Brouter shows you the updated status of each invoice. Here you can see how to check invoice status. In this case you don’t have to do anything, as the porter automatically updates every change that occurs.

You can change the status of an invoice manually. To do this, go to the Invoices section and then Commercial invoices or Tickets via the options on the top left, depending on what type of invoice you want to manage. Then open the invoice by clicking on the invoice number:

  • Click on the box indicating the status of the invoice, located at the top left.
  • A drop-down menu opens with several options.
  • Select the option you want to use. These can be Sent, Accepted, Refused, Collected or Closed.

It is not advisable to modify the status of invoices issued manually, when you are sending them through networks such as the General Entry Points (FACe, eFACT, FACeB2B) or Peppol, because in these cases it is an automatic process.

If you receive invoices with B2Brouter you can also send status changes of received invoices to your suppliers. Here you can see how to manage the statuses of the received invoices