Verify your identity in B2Brouter

If your company is from Spain, in order to send an e-invoice from B2Brouter, you must verify your identity with your company’s digital certificate.

Identity verification is a security measure that we have implemented to make B2Brouter a more secure application. This helps to prevent identity theft and fraudulent use of the system and to protect issuers and recipients.

You only need to verify your identity once. Once it has been done, you can use B2Brouter whenever you want.

How do I verify the identity of my account on B2Brouter?

You can verify the identity of your account in two sections:

When creating an electronic invoice

When you create an electronic invoice and click on Send, a window will appear where you have to verify your identity. Click on Continue to proceed.

From the Identity certification section

Access the Account settings (gear icon located in the main top menu) and then select Identity certification. From here, just follow the steps.

Verify your identity

Once you have completed the previous steps, click on Identity verification to verify your identity using your company’s electronic certificate:

• B2Brouter will seek information from the certificate on the system.
• You must have your company’s certificate correctly installed and configured on your system.

If your certificate is valid and B2Brouter receives the correct information from your system, it will automatically verify and notify you. After that, you can send the e-invoice without any problems.

Consult the certificates accepted by B2Brouter.

You can also validate your certificate through this link. In doing so, you can find out if the certificate you are using is valid and contains the same information as your B2Brouter account.

Here you can find more information about the validation and configuration of your certificates.

I cannot verify my identity

If you are having problems verifying your identity, you need to check:

1. That your certificate is one of the certificates accepted by B2Brouter.
2. That you are using the correct certificate. This should contain the same information as the account you registered on B2Brouter.
3. That you have correctly installed the certificate on your system or browser.
4. Bear in mind that sometimes the antivirus can affect this process and prevent your system from uploading the certificate to B2Brouter.

In addition to these issues, there may be other features on your system that are preventing the certificate from being uploaded to B2Brouter.